UX-research for water filter manufacturer Geyser
Detect potential problems in the interface and suggest options for improvement. Test key interaction scenarios, obtain qualitative data from representatives of the target audience about their experience with similar products.
Geyser is a large research and production holding company in the field of water treatment. It produces a wide range of household and industrial filters. It renders a full range of services of services in creating water treatment systems: from water analysis and equipment selection to installation, commissioning, warranty and post-warranty service.
I want to thank the company "Oktta" for the excellent and professional work. The studio had the task to audit and research the user experience of our online store: to analyze the current situation, find weaknesses and predict points of growth. Our consultants immediately presented a plan of work and set deadlines. All of the materials were posted in a timely manner. We were constantly in touch, and I could get answers to my questions and requests that arose in the process of working together. All of these stages were done at a very high professional level with 100% immersion in the task and specifics of our industry. Already in the course of working together, we began to use the results of the team "Oktta" and make changes to the work and design of the online store.
Artyom Sosnovskikh, Head of Direct Sales